Refund, Cancellation & Return Policy

Effective Date: 25 December 2025

1. Order Cancellation

Orders can be cancelled before dispatch. Once dispatched, cancellation is not allowed except in exceptional cases.

2. Return Policy

Returns are accepted only for damaged, defective, wrong, or incomplete products. Requests must be raised within 48 hours of delivery.

3. Refund Process

Approved refunds are processed within 7–10 working days to the original payment method.

4. Grievance Redressal

Grievance Officer: Vikash Tiwari
Email: Vikash.tiwari@spartech.in
Phone: +91-9599794793